Privacy Policy
The manner in which GroeiX collects, utilizes and safeguards your personal information.
1. Introduction
GroeiX ("we", "us", "our") is committed to protecting the privacy of visitors and clients. This Privacy Policy explains what personal data we collect, why we collect it, and how we handle it when you use our website and services.
2. Information We Collect
- Identity data - name, date of birth, government-issued identification for onboarding and KYC/AML compliance.
- Contact data - email address, phone number, postal address.
- Financial data - payment credentials, purchase records, funds origin documentation.
- Technical data - network address, web browser version, device identifiers, tracking pixels and user behaviour metrics.
3. How We Use Your Data
- To verify identity and comply with regulatory obligations.
- To provide, maintain and improve our platform and services.
- To process payments and detect fraudulent activity.
- To communicate with you regarding your account, updates and support requests.
- To send marketing communications where you have consented (you may opt out at any time).
4. Legal Basis
We process personal data under one or more of the following lawful bases: performance of a contract, compliance with a legal obligation, our legitimate interests, or your consent.
5. Sharing and Disclosure
Personal data may be disclosed to licensed payment processors, identity verification and anti-money laundering partners, hosting service providers, legal counsel, and government bodies as mandated by applicable legislation. Personal data is not commercialized or sold.
6. International Transfers
Where personal data is transferred outside your jurisdiction, we ensure appropriate safeguards are in place, including standard contractual clauses.
7. Data Retention
Personal data is kept for the duration required to deliver services and fulfill legal, regulatory and financial obligations - customarily not less than five years following account termination.
8. Your Rights
Where permitted by law, you have the right to obtain, amend, erase, limit or transfer your personal data, and to decline certain forms of processing. Please reach out using the details provided below to assert these rights.
9. Cookies
We employ necessary and statistical tracking mechanisms to maintain site functionality and evaluate user engagement. Browser preferences allow you to control tracking technologies.
10. Security
We implement organizational, technological and physical protections intended to safeguard personal data from unlawful access, leakage, modification or loss. No infrastructure offers complete immunity from risk, and absolute protection cannot be assured.
11. Changes
We may update this Policy from time to time. The latest version will always be available on this page with the updated date.
12. Contact
Regarding privacy inquiries or to assert your rights, reach out to the GroeiX Data Protection office through our contact portal.